IQ4 Business is committed to protecting your privacy and personal information. This privacy notice provides details of why and how we collect and process your personal data through our website www.iq4business.co.uk
Information We Collect from You
The data we collect may be personal data and may include your name, email address, address, telephone numbers, postal address, website address and other contact details.
IQ4 Business collects the details you provide by using forms on our websites, as well as by offline methods such as, but not limited to, telephone, workshops and exhibitions.
We do not store payment information such as credit cards, in our database and any payments taken are directed through secure third-party applications such as PayPal or similar.
We monitor customer traffic patterns and site use, using various third-party services, such as Google Analytics, to better understand visitor behaviour patterns. This data is used to develop the user experience on our website.
All user data, gained this way is anonymised, meaning the data cannot be used to identify an individual. All third-party services that IQ4 Business use provide assurance of being GDPR compliant.
How we use Your data
Based on your preferences (What type of information you are happy to receive), which you’ll select when you initially provide any personal information, you may receive the following, but not limited to, types of information:
- Information relating to a current or upcoming contract
- Useful information about business in general
- Offers for workshops and other events deemed to be of potential value
- Sales and marketing material relating to the core service offering, workshops or other events
We like to receive feedback and testimonials to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinion or if you’re willing to provide video, audio or written feedback.
These will then be used in our marketing materials.
If required, IQ4 Business may have to disclose your information to comply with an applicable law or valid legal process. Or if we need to share personal data to establish, exercise or defend our legal rights.
Who has Access to Collected Information
IQ4 Business has access to your information. IQ4 Business, under GDPR, is a Data Controller. All information collected is owned by IQ4 Business.
We use sub-contractors to maintain certain aspects of the online marketing including the website. Where these contractors need access to your information, IQ4 Business seeks assurance that they comply with the GDPR, that your information will be kept confidential and that they will not use your information except to fulfil their obligations to IQ4 Business.
We never sell or pass your personal data to anyone else
You may at any time unsubscribe from receiving communications from us by either:
- E-mailing us at email@example.com
- Writing a letter to us to our address; IQ4 Business, Wellbrook House, Wellbrook Hill, Mayfield, East Sussex, TN20 6HH
- E-Mail – you can unsubscribe from email by clicking the unsubscribe in the email or by sending an email to firstname.lastname@example.org
The only time we would use your data would be for legal reasons as stated at the end of the section “How we use your data”
We are continually looking to improve the experience anyone has with our company. The email system we use collects data from our website and social media channels which in some instances is then attributed to your email address. This is used to build a broader understanding of your relationship with us, thereby enabling an improved customer experience to be developed.
You can unsubscribe from our email system at any time, by:
- Using the unsubscribe button in any email we send
- By sending an email to email@example.com
Other web sites
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.
Advertising and Remarketing
What makes Internet advertising effective is the use of technologies that allow advertising networks, analytics firms, websites, and others to make inferences about consumer tastes and provide relevant content. Because of the seemingly complex nature of these technologies, many users have become concerned about their online privacy.
When you browse our website, we use various third-party applications to enable more relevant advertisements and other information to be displayed on the various networks such as Google or Facebook.
All data used in these forms of advertising is anonymised and can not be used to identify an individual.
We also use the collected data for analysis to enable us to improve all aspects of the online experience that we provide.
We also offer the ability to interact with our website using various social media buttons and widgets. We make use of social media channels and the data they provide for anonymised analysis of usage.
Information About Children
The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at firstname.lastname@example.org so that we may delete the information.
You have a right to access the personal data that is held about you. To obtain a copy of the personal information IQ4 Business holds about you, please write to us at the following address: IQ4 Business, Heathfield Business Centre, Streatfield Road, Heathfield, TN21 8LA
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.