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Most Business Owners accept that it is really important to get feedback from their customers? Consider your suppliers, employees, prospects and customers – whose opinions matter most? That was the question raised by Paul Matthews from Shopper Anonymous last week at a seminar we ran and...

How long can you keep avoiding the digital world? One of the biggest challenges in most businesses is getting a sales funnel that works consistently. The ActionCOACH recommendation is to have a 10 x 10. This means having 10 marketing strategies giving you 10% of your...

Which ever way you voted it is likely that you are feeling unsure about what the decision to leave the European Union will actually mean for you at work and at home. The lack of planning behind the Leave stance is unsettling and from what I...

What’s that I hear you say …. There’s no ‘f’ in communication. That is a frustration that I hear in companies most days. The real question is – have you got effective communication in your company? Have a think through communication with all of the stakeholders...